Frequently Asked Questions
Do I need to wear a mask all the time?
No, you will be able to take off the mask once you are seated. Otherwise, we ask that you wear one and ensure social distancing when entering and exiting the building, going to the bathroom, etc.
Are there assigned seats?
Nope! When you walk into the arena, a Host Team member will escort you to a seat of your choosing. This is to ensure that there is enough distance between your party and other people in the church community. Again, once you are seated you may remove your mask.
Where will kids check in be located?
We have moved Check In to upstairs to ensure there is no congestion in the lobby. We have marked with tape the flow of the stairs where the right side is for going upward and the left side is for going back downstairs.
Where is the nursery?
Nursery has been moved to the Red Ballroom for the time being to give the children more space. Everything will be cleaned and sanitized before and after every Sunday experience.
Where is City Kids?
City Kids has been moved to the Green Ballroom to give them more space to practice social distancing. Everything will be cleaned and sanitized before and after every Sunday.
When is City Youth starting again?
We're currently working on a plan for City Youth to regather. Once we finalize details, we'll inform you as soon as possible.
What will dismissal look like?
For parents, we ask that you practice social distancing when getting your child from City Kids and use the proper stairwell for entrance and exit. When picking up your child, we ask that the same parent who dropped off the child be the parent that is picking up the child.
What does offering look like?
We will not be passing offering buckedts during the Experience. We want to encourage everyone to use out online giving platform (https://www.citychurchalbany.com/giving) for a completely contactless way of giving.
What will communion look like?
When we do communion, we will have the elements on your chairs before the Experience. They will be placed by a team member who is wearing gloves and a mask.
Is there still going to be a prayer team?
Yes! Prayer will be available following the Worship Experience on either side of the stage. Our prayer team will be wearing face shields and hand sanitizer will be available as well. Please practice social distancing while waiting for prayer.
We are so excited to be meeting in person, and let's not forget to have fun! This is going to be an amazing time worshipping Jesus, enjoying each other's company, and seeing God move in our midst. We can't wait!
In the meantime, we are praying for you. If you want prayer for anything specific let us know by clicking the button below!
If you have any questions about church, groups, or anything else, please email firstname.lastname@example.org.